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Joe Keenan
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National%20Conference%20on%20Operations%20%26%20Fulfillment%20in%20Las%20Vegas%20on%20Monday,%20Susan%20Rider,%20president%20of%20logistics%20consulting%20agency%20Rider%20%26%20Associates,<%2Fa>%20wasted%20little%20time%20in%20getting%20to%20what%20was%20on%20the%20minds%20of%20nearly%20all%20attendees%3A%20How%20can%20you%20make%20your%20warehouse%20more%20efficient%20and%20thereby%20more%20profitable%3F%0D%0A%0D%0Ahttps%3A%2F%2Fwww.mytotalretail.com%2Farticle%2F5-tips-make-your-warehouse-more-efficient%2F" target="_blank" class="email" data-post-id="9565" type="icon_link">
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1. Realize your employees are your most important asset. To develop talent within your organization, Rider recommended the following:
- Communicate and share the goals and focus of your company, but remember with who and what you are sharing. There are some things that don't need to be shared, Rider cautioned.
- Empower your employees to make decisions on their own without the fear of looking over their shoulder.
- Give positive affirmation when appropriate. Recognition of a job well done goes a long way, Rider said.
- Take a leadership approach rather than a management approach. A leader stresses the importance of execution to the employees.
2. Collaborate with other departments in your organization. Do the sales people at your company only care about their sales goals and nothing else? Does the same apply for your merchandising team? Sadly, this is the case at many businesses that operate in silos, Rider lamented. Your warehouse should be in constant communication with every facet of the organization — e.g., sales, merchandising, IT. Break down the barriers to create a culture of "one team, one dream." Overall profitability of the company should be the overarching goal for all employees.
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- People:
- Susan Rider
- Places:
- Las Vegas
E
Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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