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Jim Wehmann
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3. Offer most promotions across channels; but also reserve exclusive offers for each channel. Most promotions should cross channels to leverage the multiple impression opportunities and other advantages gained by spreading your messages widely. If a brand is running a 48-hour sale on its website, there's no reason not to broadly communicate that through mobile, social, email and other channels. This can only help to spread the message.
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Jim Wehmann
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