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AAROI: What are some issues to think about before launching a mobile site?
ER: A mobile site should have a coherent and consistent presentation for a variety of mobile devices. Usablenet [Strand's mobile platform developer] took care of this issue for us, which was a big help.
You also have to make decisions on what content you want on your mobile site. We worked with Usablenet, for example, to make sure a search box was prominent on nearly all of our mobile pages, because when selling books, search is really important.
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Carol Worthington-levy
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Melissa Campanelli
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Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
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