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Amy Africa
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Q: "When signing up new subscribers, I used to force everyone to click a confirmation link in their emails but found that about 50 percent of users never clicked their confirmation link. What do you think about confirming email sign-ups?" — Brett Brewer, chief technology officer, Heels.com.
A: There are two very distinct schools of thought to this — the first being that all email sign-ups should be verified before they're added to your list, and the second being that it's difficult enough to get someone's email address the first time so you should never — as in not in a million years — ask them to verify it.
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