4 Steps to Increase Online Conversion Rates — Catalog Success Webinar Recap, Part 2
By
Joe Keenan
and Catalog Success
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* optimize site search function;
* analyze cart abandonment and site 800-number feedback (At Creative Irish Gifts, those who abandon their carts get e-mail surveys asking about their shopping experience and how it can be improved upon.);
* offer expandable navigation menu choices so when you click on a homepage product category you get a drop-down menu of all the subcategories;
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- Companies:
- Creative Irish Gifts
- Lett Direct Inc.
![](https://www.mytotalretail.com/thumb/?src=/wp-content/uploads/sites/14/2018/11/Joe-Keenan-headshot-1.jpg&w=51&h=51&c=true)
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