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4. Operations: Infrastructure management, the cost of software licensing and the cost of labor all add up. For example, the quality of the data center where the retailer's system resides has a direct link to site uptime. So too does the cost of labor. A new grad, for example, has a different cost than an expert system administrator or database administrator who has a higher level of skill and reliability. Keep in mind however that a higher cost of operations typically lowers the likelihood of an incident.
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- Companies:
- Amazon.com
Samer Forzley
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