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1. Research and development (R&D): This is the cost associated with having software developers implement functionality of the system. In the case of a website, the effort is spent on customization of systems like ATG, databases, adding drop-ship functionality, tying rewards to purchase history, and so on. The more complete this effort is, the less likely you'll experience a costly incident.
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- Companies:
- Amazon.com
Samer Forzley
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