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We don't always learn the cause of these high-profile outages, and if we do, it's often not until after the fact. However, we don't have to wait for root cause analysis every time a website is offline since the cause can usually be traced to only four areas, which are also the root of the total cost of ownership for any site. Here are the four areas as well as the costs that every retailer needs to keep in mind to avoid downtime:
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- Companies:
- Amazon.com
Samer Forzley
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