By
Rick Chavie
Facebook
Facebook
Twitter
Twitter
LinkedIn
LinkedIn
Email
Email
0 Comments
Comments
Steps Online Retailers Can Take to Improve Customer Experience
Online retailers need to take action to enhance customer satisfaction. Here are three steps e-merchants can take to solve some of the most common online shopping experience mishaps:
1. Offer flexible delivery options. Restricted delivery options are often a deal breaker for online shoppers. For omnichannel retailers, consumers want flexibility to buy online and pick up in-store. And online shoppers want fast, free shipping and returns. Retailers will need to offer these features to stay competitive with big players like Amazon.com. The key is making online shopping convenient and tailored to consumers.
0 Comments
View Comments
- Companies:
- Amazon.com
Rick Chavie
Author's page
Related Content
Comments