3 Ways Luxury Brick-and-Mortar Retailers Can Win Against E-Tailers

As evidenced by these examples, it's clear that brick-and-mortar stores have a critical role to play in the overall retail experience, despite growing e-commerce sales. By focusing on the areas where they have unique advantages over online merchants, brick-and-mortar retailers can continue to deliver the warmest customer experience that will engender long-term loyalty and drive brand advocacy.