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How do you find customers like this? "Look for people inside your company who are experts and who look good on camera," Singh Cassidy said. "Use a salesperson, personal shopper, your CEO … whomever represents your brand the best." However, Singh Cassidy warned against hiring people who are "camera ready" first. "We always hire experts first and then train them how to be video ready, not the other way around."
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- Companies:
- Amazon.com
- Internet Retailer
- People:
- Sukhinder Singh Cassidy
- Places:
- Chicago
- San Francisco
E
Melissa Campanelli
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Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
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