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A hero product should also be a discovery product — i.e., it's something consumers can't easily find elsewhere. "You don't want [your hero product] to just be window-dressing for Amazon," Singh Cassidy said. "There's great value in having products from emerging brands on your site that no one may have heard of yet."
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- Companies:
- Amazon.com
- Internet Retailer
- People:
- Sukhinder Singh Cassidy
- Places:
- Chicago
- San Francisco
E
Melissa Campanelli
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Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
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