It's imperative to remember that like any other shopping venture, mobile should offer convenience and direct relevance to the consumer. Ensure your mobile experience is simple, intuitive and personalized to effectively guide consumers through their purchasing journey. By doing so, you'll see positive impact on customer satisfaction, loyalty, conversions and average order values.
- Companies:
- LivePerson
- Places:
- US
Grant Miller is vice president, global strategic product management, at Pitney Bowes where he manages four distinct product families in the company’s global production mail business for enterprise-level clients. Grant holds a Bachelor’s of Science in Mechanical Engineering from Purdue University and an MBA from Butler University. For more information, please visit www.pitneybowes.com