3 Tips for Mobile Readiness This Holiday Season
Today's consumer is hyperconnected and digitally savvy, with a clear preference when it comes to how they want to interact with brands and how they'd like to receive customer service. To maximize sales this season, you need to ensure you have a solid mobile engagement strategy in place as well as customer service teams that are well-equipped to handle the influx of customers needing timely assistance, especially via their mobile devices.
- Companies:
- LivePerson
- Places:
- US
Grant Miller is vice president, global strategic product management, at Pitney Bowes where he manages four distinct product families in the company’s global production mail business for enterprise-level clients. Grant holds a Bachelor’s of Science in Mechanical Engineering from Purdue University and an MBA from Butler University. For more information, please visit www.pitneybowes.com
