3 Cybersecurity Predictions for the Retail Industry in 2014
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Consumers Will Be More Careful
The faith of the consumer will undoubtedly be tested in 2014. Many may think twice before swiping their credit cards at a local retail chain, and some will be more cautious to adopt the latest technologies — e.g., mobile payment systems.
We'll also see a reversal with regard to information sharing. 2013 was the year of oversharing. We've seen oversharing on social media, with personal details like email addresses, traceable cellphone numbers or home addresses provided. In light of recent data breaches like the one at SnapChat, consumers will become more reluctant to share personal information online. We'll see a shift in focus on sharing only need-to-know information.
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Dr. Vincent Berk
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