2015 Retail Predictions
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Expect more of these social selling initiatives to emerge in 2015. Retailers will continue to seek ways to use social media for commerce purposes and more solutions providers will launch services to enable them to do that.
2. Retailers will speed up order fulfillment. Modern consumers expect real-time results from the services they use (e.g., Uber/Lyft for rides on-demand and Netflix/Hulu for shows on-demand), but they've also come to expect the same level of speed when it comes to shopping.
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Francesca Nicasio
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