Editors Take: 2010 Recovery Requires New Thinking
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Paul Miller
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The exceptions have been Wal-Mart, Amazon.com, The TJX Cos. and a few others. Otherwise, just about anything not marked down accumulated dust in fulfillment centers or on store counters.
Consumers Rule More Than Ever
Meanwhile, as consumers held back, they got a whole lot wiser about how the retail game is played. If retailers, catalog marketers and to a lesser extent online merchants (notwithstanding Amazon.com) were running the merchandise-selling game all along, the rules changed this year. Meet the new boss — quite different from the old boss.
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- Companies:
- Amazon.com
- StrongMail
- Wal-Mart
- People:
- Paul Miller
- Ryan Deutsch
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Paul Miller
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