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Almost a third of all online shoppers use the store locator on click-and-brick retailers’ sites, according to Retail Forward’s E-Retail Intelligence Program. Include store-location information in the e-mails you send to customers to reinforce your offline presence.
4. Test adding a link for catalog requests in e-mails. Then evaluate if the sales from these catalogs are effective over time.
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- Companies:
- Brylane
Michele Bartram
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