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Joe Keenan
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13. Bring marketing and merchandising staff into your returns department to let them see firsthand what products are being returned and why, as well as what customers are saying, advised Holody.
14. Investigate using a cold-seal material for your boxes, said Holody. It's cheap, effective and can be used manually or via automation, he added.
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- Companies:
- Federal Express
- Palm Beach Jewelry
- Places:
- Las Vegas
E
Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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