13 Pitfalls to Avoid When Acquiring an Order Management System

4. Having no team. This absolutely is a team project. If any one person tries to wing it, the chances of failure increase dramatically.

Who should be on the team? You need representatives from each key department in the business: marketing, merchandising, e-commerce, order entry and customer service, purchasing, inventory management, fulfillment, circulation, accounting, and even maybe catalog design.