13 Pitfalls to Avoid When Acquiring an Order Management System
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Ernie Schell
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2. Having no plan. If you’re not in the habit of making lists, you’re going to be in trouble when acquiring a new system. Failure to have a plan for this project’s implementation is a common and deadly mistake.
Such a plan needn’t be elaborate. A mere list of goals, objectives, priorities and decisions (made and to be made) will suffice. After all, this is a “forest and trees” situation. You’ve got to get and keep perspective. There will be a lot of variables to manage.
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