13 Pitfalls to Avoid When Acquiring an Order Management System

If you think your staff can undergo “sink or swim” training, be prepared for a lot of drowning. A week or two of solid orientation, careful instruction and practice is crucial to making the implementation a success.

13. Not treating this as an evolving process. Finally — and this may be the most difficult to avoid — you can’t pull all this off in a bubble. Life goes on while you’re undertaking your system project. By the time you get the system running, chances are your company will be different from what it was when the project began. The week after you go live, you’ll see the system in a new light anyway.