13 Pitfalls to Avoid When Acquiring an Order Management System

Have your team devise the most realistic timeline; then stick to it. Letting the project slip is the most common mistake catalogers make.

7. Scope creep. One of the reasons these projects fail — and why the timeline slips — is that they take on a life of their own. Decisions made about legacy applications, for example, get reconsidered (for good reasons), but now you may be trying to do twice as much work in the same amount of time. Or, more commonly, you select a system and suddenly want all kinds of additional functions modified or customized, either because you hadn’t thought about them before or because you hadn’t focused clearly enough up front on what you really want the system to do. Or maybe things have changed since the project started.