Customer Retention: Don’t Worry, Be …

On the B-to-B side, the so-called “piggers” who represent New Pig Corp. have to take a “vow to wow” their customers. They never stop learning, improving or seeking new ways to keep customers happy. Real people actually answer the phones there, too; and just like Garnet Hill, the employees are well-educated in their products and always can help the customer make the right choice.