10 Ways To Make Your Customers Happy

By Joanna Br and I

Smart and sensitive upselling techniques make Garnet Hill’s customers feel cared about. Liberal employee discounts have its employees wearing the clothing and using the products it sells, so it’s easy for them to personalize the experience. This “touchy-feely” group has products open and laying around so reps literally can get their hands on products when they’re taking care of customers on the phone.