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We’re a global village now. We’re competing with companies around the world. Do you have the courage to imagine what you could be for your precious and increasingly valuable customers? «
JoAnna Brandi is the publisher of the Customer Care Coach®, a weekly leadership program. She’s also the author of two books on customer loyalty and one on positive thinking. You can reach her at joanna@customercarecoach.com or visit www.customercarecoach.com.
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