Stow It for Less

9. Measure and report perform-ance metrics to your workers. The old axiom, “You can’t improve what you don’t measure,” still is true in warehouse operations. The simple act of measuring operating metrics and reporting the results to your employees will result in an improvement — even if you do nothing else with the data. Why? Most employees just want to know how they’re doing. By setting expectations and then telling everyone how they’re measuring up, you can improve overall productivity.