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Bill Spaide
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Furthermore, with the customer now on the phone demanding to know order status, accurate and timely information regarding inventory availability became essential. Information “float” — the time it takes to get data to the end-user — compressed from weekly to real-time availability. To support these rigorous operating requirements, fulfillment managers underwent a sea change in terms of technology and techniques, most of which remain in place today.
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- Companies:
- Spaide, Kuipers & Co.
Bill Spaide
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