10 trends to watch.

By Bill Spaide

related applications more prevalent, and as a result, more affordable even for smaller catalog operations.

3. IT environments will be Web-based, best-of-breed applications with open systems architecture and Graphical User Interface (GUI) navigation.

John Marrah, president of Ecometry, a leading direct commerce order management software supplier, recently said he believes there will be a fundamental shift in our industry’s systems environment in the coming years with the introduction of a new technology known as Web Services.