10 Best Practices for Choosing the Right E-Commerce Platform Provider

By Retail Online Integration Staff

Bridgeline Digital
10 Sixth Rd.
Woburn, MA 01801
(781) 376-5555
www.bridgelinedigital.com

Bridgeline Digital is a developer of the 2010 CODiE award-winning web experience management product suite and interactive business technology solutions that help customers leverage best in class web-based technologies to achieve their business objectives. The iAPPS Product Suite is an innovative SaaS solution that unifies content management, e-commerce, e-marketing, and analytics capabilities into the heart of websites, online stores, intranets, extranets, and portals — enabling business users to swiftly enhance and optimize the value of their web properties.

Bronto Software
324 Blackwell St. Ste. 410
Durham, N.C. 27701
(888) Bronto1
www.bronto.com

Bronto Software, leading provider of email and other marketing software for e-commerce, drives revenue results for customers like Party City, Samsonite, Gander Mountain, Dean & Deluca and Timex. Bronto’s award-winning client services and powerful, intuitive platform helps retailers create relevant, multichannel campaigns using advanced segmentation, triggered and transactional messaging, extensive reporting — integrated with other solutions. Learn more at bronto.com.

Certona
100 Via de la Valle Ste. 100
Del Mar, CA 92014
(858) 369-3888
www.certona.com

Certona is the market-leading provider of personalized product recommendations for online and multichannel retailers. Trusted by more than 275 top e-commerce sites throughout the world, the company’s Resonance® personalization platform increases average order value and revenue per visit by delivering individualized content and product recommendations across all customer touch points.

Fifth Gear
6720 Parkdale Pl.
Indianapolis, IN 46254
(317) 631-0907
www.infifthgear.com

With more than 30 years of retail-specific experience, Fifth Gear accelerates e-commerce by providing warehouse and fulfillment operations, customer contact centers, and interactive marketing services to internet retailers. Fifth Gear also develops and manages the software platforms that power some of the industry’s most successful online retail companies.

Jagged Peak
3000 Bayport Dr. Ste. 250
Tampa, FL 33607
(813) 637-6900
www.jaggedpeak.com

Jagged Peak helps companies build and manage profitable online businesses. Whether you’re just starting an online channel to sell direct … or you’ve outgrown your existing systems … or you want to outsource, you can rely on our enterprise-class e-commerce solutions and best-practice services to maximize your revenue and profitability.

Metrics Marketing Group
905 Corporate Way Ste. 250
Westlake, OH 44145
(877) 332-9222
www.metricsmarketing.com

Metrics Marketing Group offers comprehensive e-commerce solutions based on the Magento® Enterprise platform to maximize the potential of your online business. Our analytics-driven database marketing and interactive services include: ATOMSM (Automated, Triggered-Opportunity Marketing), email, SEO, SEM, social media, creative services, usability testing, CRM, contact management optimization, and more.

OmniTI Computer Consulting
7070 Samuel Morse Dr. Ste. 150
Columbia, MD 21046
(443) 325-1357
www.omniti.com

OmniTI focuses upon the complex online strategies of B2Cs. Technology agnostic, we design and develop websites and custom applications, managing large-scale databases and operations for B2Cs needing stable, scalable infrastructures. OmniTI offers clients long-term plans for building infrastructures that leverage open source technologies, emphasizing security and ease of management. hello@omniti.com

Zinio
114 Sansome St. 10th Fl.
San Francisco, CA 94104
(415) 494-2700
www.zinio.com

Zinio is the world’s leader in full-color, high fidelity digital reading. Founded in 2001 and privately held, Zinio’s offices are in San Francisco, New York, London, Paris, Barcelona and Taipei.

Powered by a new host of tablet computers, smartphones, and other devices, Zinio preserves the beauty and fidelity of print media, while allowing readers to more easily discover, read, archive and share digital magazines and books, online or offline.

Zinio is home to thousands of publications from around the world, and distributed in 5 continents, 26 languages and sold in 17 currencies. Publisher partners include Bonnier Corporation, Hachette Filipacchi Media, Hearst Corporation, IDG, Source Interlink Media, The Economist, and many more.

Zinio apps are available free for iPad, iPhone, Android, Mac and PC.

In today's cross-channel retail environment, a holistic approach to making any investment decisions — especially when it comes to choosing an e-commerce provider — is the name of the game. The process of choosing the right partner for your business can be a daunting one. Here are 10 best practices to help make that process easier: