The Stream Series: The Future of Retail

There were so many interesting discussions to share from the recent Stream unconference, but the one that inspired me most was on the future of retail. Around 50 retailers and those passionate about the industry came together on the Phuket Club Med lawn to reflect for an hour on the enormous change our industry has experienced in the last 10 years, and how that rate of change will probably be very minor compared with the 10 years ahead of us. How can we as retailers prepare for and take advantage of this change?