Nordstrom Tops Among Luxury Shoppers, Study Finds

Shoppers in the United States earning at least $150,000 annually rank Nordstrom highest among luxury retailers, according to a survey by the Luxury Institute. According to the 2012 Luxury Consumer Experience Index, which ranks retailers based on customers’ evaluations of a brand's store personnel, shopping environment and degree of satisfaction with the total experience, Nordstrom earns the top overall score of 8.41 out of 10, followed by Bergdorf Goodman (8.37) and Barneys New York (8.23). Nordstrom was also the most widely visited luxury retailer, with 36 percent of respondents reporting shopping at Nordstrom in the past 12 months.