Starbucks CEO Sends Bizarre Memo Telling Baristas to Be Nicer Because of the Stock Turmoil

If the only person who soothed you during Monday’s stock market chaos was an extra-friendly Starbucks barista, thank Howard Schultz. In a flowery memo to the chain’s 190,000 employees (called “partners” in Starbucks lingo), the coffee giant’s billionaire chairman and chief executive told baristas to be especially sensitive to the customers asking them for a cup of joe.