Retail Web Sales Climb Steadily

Preholiday data from CFI Group indicates that 2010 marked the sixth straight year of internet retail sales growth in the United States. CFI Group uses the methodology of the American Customer Satisfaction Index to help retailers improve customer satisfaction and loyalty. It recently conducted a major survey of holiday shoppers, finding that 27 percent of consumers planned to spend 50 percent or more of their holiday shopping budgets online.