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They'll tap technology to get up close and personal with individual shoppers, mine "big data" for meaningful consumer insight, and invest heavily in fashion makeovers to breath new life into their stores. So said the CEOs of Macy's, J.C. Penney, Bloomingdale's, Ethan Allen, as well as Saks Fifth Avenue's new president a week into the job. After a long Monday at the National Retail Federation's Big Show in New York City, I stole a few moments with the executives during a party held by investment firm Financo at the Harmonie Club.
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- Companies:
- J.C. Penney
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