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Nordstrom is the nation's favorite fashion retail chain, according to an annual consumer study conducted by Market Force Information, a worldwide leader in customer intelligence solutions. The upscale department store edged out Kohl's, which had ranked first in the three previous studies. This year, Kohl's moved to the No. 2 spot overall, followed by Macy's, Dillard's and J.C. Penney.
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