Macy's Launching Shipping Program

Macy's Inc. is expanding its pilot program that used 23 store locations as backup sites for its online distribution centers. By fall, that number will grow to 292, according to a story from The Press-Enterprise. The "search & send" program allows customers to buy out-of-stock merchandise from a brick-and-mortar location and get it shipped from another store to their home or office. Each of the 292 back-up stores will house a space behind the scenes to receive orders and pack and ship merchandise from the sales floor.