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It’s been months since Zappos.com experienced a massive data breach and the retail industry received a lesson in the speed of information. Within minutes of the breach notification to 24 million customers, the industry was scrutinizing Zappos’ response to the incident. Within days, a class-action lawsuit was filed. The "lesson learned" for retailers couldn't have been articulated more clearly: You may be next. Have a plan. Data breaches will happen, and major retailers have a target on their backs. However, a level of desensitization is occurring in IT as it relates to information and network security.
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