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When eBay buyers were unable to pay sellers with PayPal one day last week, it was a big deal — PayPal is practically mandatory on the online marketplace. On Saturday, eBay executive Christopher Payne sent an email to sellers informing them that eBay had sent buyers who were affected by the glitch a coupon. Of special interest to sellers was his promise that eBay would automatically remove negative feedback for transactions affected by the glitch.
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