DSW Enhances Customer Experience With IT Investments

DSW continues to invest in IT, devoting 25 percent of its first quarter CapEx to enhancements in three areas, including supply chain, customer service and omnichannel. The retailer has also begun to reap the benefits of its size optimization system that was implemented in mid-2012, which will eventually allow it to be smarter in allocating sizes by store. Capital expenditures for the first quarter were relatively flat to last year at $19.8 million, of which $14 million was for opening and remodeling stores and the balance for IT projects.