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A new research report, 2011 Temkin Trust Ratings, examines the level of trust that consumers have in 143 large U.S. companies. The research is based on a survey of 6,000 U.S. consumers, who rated their recent customer service interactions with companies across 12 industries. Only eight companies earned "very strong" ratings while 26 earned "very weak" ratings.
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- Companies:
- Amazon.com
- Costco
- Places:
- U.S.
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