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Amazon.com overcharged many sellers’ accounts last week, and sellers are calling into question the way the company handled the overbilling incident. Sellers discovered Amazon charged their account 600 pesos (approximately $37) for fees to Amazon Mexico, even though they had never signed up to sell on the Mexican marketplace. (The amount varied slightly from seller to seller because of fluctuating currency exchange rates.) Because of the way Amazon handled what it later acknowledged was a glitch, some banks cancelled the seller's credit card either proactively or in responding to sellers’ inquiries about the strange charge on their account.
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- Companies:
- Amazon.com
- Places:
- Mexico
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