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Tags: Customer Experience, Customer Service, In-Store Media, Marketing, Specialty Stores Play N Trade, the world's largest video game retail franchisor, is expanding in Canada through a merger with Canadian-based Dimensions Games Corporation. Dimension Games will now be known as Play N Trade Canada, and all new Canadian stores will open with the Play N Trade signage, branding and innovative store layout. The full integration of both companies will take place over the next few months. "This merger is about growth—value for partners, increased focus on our Canadian operations, enhanced products and services for customers, and new opportunities for franchise

Steve Schlecht, CEO of Duluth Trading Company, describes himself as an uncanny merchant. Early on he realized that his company isn't just a cataloger, but a web-based and multichannel retailer. He didn't view the digital world as an add-on, but as a way to fundamentally improve his business model in terms of costs and customer benefits. 

/PRNewswire/ -- Casual Male Retail Group, Inc. Fourth Quarter Highlights (4QFY11 vs. 4QFY10) Fiscal 2011 Highlights (FY11 vs. FY10) Fiscal 2012 Outlook For the fiscal year ending February 2, 2013, the Company is projecting, inclusive of the opening of an estimated 35 DestinationXL(R) ("DXL(R)") stores, earnings per share of $0.22 to $0.27, based on the following: David Levin, President and CEO stated, "From a strategic direction, 2011 was a critical year in proving the DXL concept as being the optimal vehicle to service the Company's marketplace. For the next several years, the Company's focus will be on completing the

Wal-Mart has purchased Newput Corporation's Social Calendar products, services, website and Facebook app. The app currently has a total of 15 million users with approximately 400,000 active users per month. Social Calendar allows users to get birthday, anniversary and holiday reminders by email and SMS, and to post personalized photo cards and other virtual greetings on friends' Facebook Walls on their birthdays. Users can also plan events among friends, get movie showtimes and integrate events into a public calendar. 

Sears plans to close 53 specialty stores in the first half of 2012, the company said in its annual report filed late Wednesday. The closings include 43 Sears hometown dealer stores and 10 Sears Hardware stores. Hometown stores are small hardware stores, usually operated by independent dealers in rural areas. 

Organized retail crime affects virtually every retailer in the U.S., costing the industry tens of billions of dollars each year. Worse yet, a majority of companies report the problem is getting worse, not better. Organized retail crime impacts everything from the bottom line to the safety of people in the stores.

As the seasons change, GUESS invites Pinterest users to style their boards for spring to win a pair of colored denim. The "Color Me Inspired" contest showcases the different colorful muses of the hottest new social community. Participants use their Pinterest account to base their boards around one of the four spring colors from the GUESS spring collection.

– OxySure® Systems, Inc. (OTCBB:OXYS) (“OxySure”), the pioneering manufacturer of life-saving easy-to-use emergency oxygen solutions with its “oxygen from powder” technology has announced the Company has entered into a Supplier Agreement (“Agreement”) with W.W. Grainger, Inc. (NYSE:GWW) (“Grainger”). In terms of the Agreement, OxySure will supply its products to Grainger for sale, marketing and distribution through Grainger’s platforms, which include Grainger’s catalog, Grainger Parts, Grainger Sourcing, Grainger’s national branch network, Grainger’s web sites and other electronic and paper media, as well as the Grainger sales teams. Founded in 1927, Grainger is North America's largest broad line supplier of maintenance,

Mass merchandiser Sam's Club has made a deal with the pregnancy and parenting brand of an author who has signed on to write articles in its in-store magazine. The retailer announced a partnership with WhatToExpect.com to offer baby products on the site. 

The Greenbrier, an award-winning resort located in White Sulphur Springs, West Virginia, has relaunched its e-commerce site, The Greenbrier Store. The main goals of the redesign were to improve the overall visual presentation and flexibility of the online platform to provide customers with a more user-friendly shopping experience.