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RadioShack has established a road map for bridging the gap between its brick-and-mortar stores and its digital presence to deliver an omni-channel experience to customers. The retailer is investing more in the training of store associates and introducing new mobile apps and an eBay storefront. “We have identified a series of enhancements that we will launch before the holiday to improve both traffic to our websites and conversion,” said Jim Gooch, CEO for RadioShack on a recent conference call discussing the retailer's financial results. These include providing access to store level inventory information and improvements to the checkout process.

Modell's Sporting Goods has added a mobile component to its MVP loyalty program. The sporting goods retailer is using Key Ring Reward Cards’ mobile coupon and customer acquisition platform to introduce mobile into its loyalty marketing mix for its 150 retail locations. Key Ring provides a mobile acquisition and notification channel that catches consumers when they're primed to enroll in loyalty programs.

Lowe's non-binding proposal provides an attractive premium to RONA shareholders, compelling strategic logic for both companies and important commitments to RONA's key stakeholders Under Lowe's proposal RONA would remain a Quebec-based company with the Canadian head office in Boucherville, Quebec Lowe's seeking friendly negotiation with RONA Board of Directors MOORESVILLE, NC, July 31, 2012 /PRNewswire/ - Lowe's Companies Inc. (NYSE: LOW) ("Lowe's" or the "Company") confirmed today that it has made a non-binding proposal to the Board of Directors of Canadian home improvement and hardware retailer RONA Inc. (TSX: RON) ("RONA") to acquire all of the issued and outstanding

WASHINGTON — The National Retail Federation and its National Council of Chain Restaurants division joined a coalition of manufacturers, shippers and transportation providers to file an amicus brief before the U.S. Court of Appeals opposing new federal trucking regulations on drivers’ hours-of-service, stating the regulations were arbitrary and capricious. “The retail industry is at the crossroads of the supply chain, interconnecting manufacturers and suppliers with vendors and customers,” NRF president and CEO Matthew Shay said. “It is the retail industry’s responsibility to get products to market and into consumers’ hands in a safe and timely manner. It is a

Cabela's is leaving something behind as it begins its journey to become a truly omnichannel retailer: its paper catalogs. The retailer's initial steps will focus on a print-to-digital transformation, tests of targeted shipping offers, and new mobile and digital efforts for the holiday season, according to CEO Thomas Millner. "Late last year, we began to develop a multiyear approach to reverse the four-year downtrend in our direct segment and transform our 51-year-old legacy catalog business into an omnichannel enterprise supporting transformation for digital, e-commerce and mobile while optimizing the customer experience with our growing retail footprint."

Wayne, N.J. -- Toys “R” Us on Tuesday said that by the end of 2012 it will have opened eight new stores and remodeled 13 existing locations to the side-by-side Toys “R” Us/Babies “R” Us model. The retailer said the 21 stores across 13 states are representative of its strategy to bring both concepts together in an integrated store format. "As we continue to invest and build upon our portfolio of stores by integrating Toys ‘R’ Us and Babies ‘R’ Us under one roof, our strategy has provided the opportunity to capture customers at their family's earliest stage and

This week I conclude this series of columns about big data and what it means for marketers with a seven-minute video. I promised at the end of "E-Commerce Moneyball" that I'd show you the tools that Amazon.com developed internally and leveraged to become the dominant e-commerce market leader. In the video, I deconstruct Amazon's category (landing page) and product pages to identify the features that online retailers can duplicate with some of the big data tools that have come to the market recently.

DDI has been heralding the latest retail store design ideas since 1988 and has become a trusted source for all things retail. When DDI first appeared 20 years ago, the market was right for a magazine that focused on the retail environment. DDI has grown to become the retail design resource for store design concepts and a trusted guide to retail design ideas. DDI carefully chronicles the changes and focuses on the things that generate a buzz the world over in the retail industry.

On Tuesday, the folks at Amazon announced a feature that's been added to Cloud Player: Scan and match. This new feature enables something very similar to Apple's iTunes Match on Amazon's cloud-based music streaming service. You allow Amazon to scan your iTunes or Windows Media Player libraries in order to match songs you own to those in Amazon's catalog. All of the matched songs — whether they were purchased from iTunes, ripped from CDs, or otherwise acquired — become instantly available in Cloud Player. As with iTunes Match, the songs that you'll find in Cloud Player will be 256 Kbps, no matter how low-quality

MyBuys and the e-tailing group announced results of a joint online survey of 1,000 consumers that examines the evolving relationship between consumers, retailers and social media. The survey found that consumers are more comfortable sharing data with retailers than they are with social networks, especially if it enhances the shopping experience. While many consumer advocates stress the need for tighter regulation in regard to consumer privacy and the use of consumer data, the majority of survey respondents (55 percent) said they're "mostly willing" to provide shopping preferences to trusted retailers in exchange for an enhanced shopping experience.