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Neiman Marcus names human resource chief
August 21, 2012

Staff Writer Dallas -- Neiman Marcus Group said Tuesday it has named Joseph Weber as senior VP and chief human resources officer, effective Sept. 4. Weber joins the retailer from Bank of America Corp., where he was most recently head of human...

Ikea Checks Out of Self-Service
August 21, 2012

Ikea stores, by design, are a destination shopping experience. The Swedish-based retail stores draw in consumers with modern home furnishings at an affordable price, while their massive store spaces and winding floor plans often keep shoppers inside for an hour or more. Spending that much time picking out a bookcase is one thing; waiting another 20 minutes to pay for it is another. And after a rash of complaints from customers who described just that kind of repeated delay, Ikea stores in the United States are yanking the self-service checkout systems that were causing the backups.

Abercrombie & Fitch Gains Single Cross-Channel View of Customers
August 21, 2012

Newly launched loyalty programs and advances in its CRM solutions will provide Abercrombie & Fitch with "a single view of the customer across channels to target both product and promotional messages to customers on a segmented or, ultimately, individualized basis," said CEO Michael Jeffries during a recent conference call discussing the retailer's second quarter financial results.

Groupon is Threatening Small Merchants With Lawsuits
August 21, 2012

Desperate times call for desperate measures. I've noticed an uptick in recent months of the emails I'm getting from small businesses claiming that Groupon is threatening to sue them. I'm now starting to get about one of these emails a week. The latest sums up a lot of Groupon's current problems:

Report: Casual Male store nameplate to disappear over time
August 21, 2012

New York -- Casual Male is shifting its focus to its Destination XL (DXL) format. By the end of 2015, the company expects to have closed all 400 Casual Male stores and have 225 to 250 DXL units, according to Women’s Wear Daily. The DXL stores feature a...

Wal-Mart Brings Back Layaway for Holidays
August 21, 2012

For the second year in a row, Wal-Mart Stores, the nation's largest retailer, will offer a layaway program for holiday purchases. Echoing Wal-Mart executives’ comments last week that American consumers are still worried about their finances, the company also said it would add an extra month to the program so shoppers have more time — and paychecks — to pay for their items on layaway. "Our customer was saying if they had two more paycheck cycles, that really would be helpful for them," said Duncan MacNaughton, chief merchandising and marketing officer for Wal-Mart U.S.

TRU grows Babies'R'Us assortment
August 21, 2012

WAYNE, N.J. — Toys"R"Us is taking aggressive steps toward becoming a bigger player in the highly competitive baby products market, by expanding its offerings under the Babies"R"Us brand. The company has introduced a new infant feeding line and an...

Tuesday Morning loss widens in Q4; records flat sales
August 21, 2012

Dallas -- Tuesday Morning Corp. said Monday that it lost $2 million in the quarter ended June 30, widened from a loss of $1.4 million in the same period last year. The retailer cited costs associated with terminating its CEO for the weakened showing....

DSW Q2 sales beat Street; on track to open 27 stores in second half
August 21, 2012

Columbus, Ohio -- DSW Inc. reported Tuesday that adjusted net income for the quarter ended July 28 dipped to $30.1 million, from $33.7 million last year. Revenue rose 7.5% to $512.2 million, beating the $510.9 million expected by Wall Street. Same-store...