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Retail jobs rebound in all but 7 states
October 5, 2012

The nation added 87,000 jobs in stores and mail-order operations during the past year, rising from 14.66 million in August 2011 to 14.75 million in August 2012, according to the latest seasonally adjusted figures from the U.S. Bureau of Labor...

Advocacy Group Fights eBay Ban on Class Action Lawsuits
October 5, 2012

Alarmed at what it sees as a significant rollback of the rights of eBay users, a public-interest group plans to launch a campaign on Friday to encourage buyers and sellers to opt out of a new provision in the company's user agreement waiving their ability...

Ann Taylor makes Canadian debut
October 5, 2012

Toronto -- Ann Taylor announced it opened its first international store on Oct. 4, in the Toronto Eaton Centre, Toronto. A second international store set to open this November in Toronto at the Yorkdale Shopping Centre.

Toys"R"Us Launches Digital Movie Service
October 5, 2012

Toys"R"Us has launched a new digital entertainment service, Toys"R"Us Movies, which provides families instant access to movies and TV shows for kids. Developed in partnership with digital company Rovi, the service features more than 4,000 titles from leading entertainment companies including 20th Century Fox, Gaiam Vivendi Entertainment, Lionsgate/Summit, NBCUniversal, Paramount Pictures, Sony Pictures Home Entertainment, The Walt Disney Studios and Warner Bros. Entertainment.

Kronos: Fewer people applying for retail jobs
October 5, 2012

Chelmsford, Mass. -- The Kronos Retail Labor Index (RLI) rose to 4.5% in September, the highest reading in four years. (The Index is defined as the ratio of hires to applications within a given month, expressed as a percentage. A level of 3.0% means that...

E-Commerce Will Grow Again This Holiday Season, But Don’t Thank Mobile or Social
October 5, 2012

Online shopping should be a bright spot during the holidays this year, with sales expected to grow by 20 percent compared to 2011. But it's not what you may think. Sales are forecast to increase because there are two additional days between Thanksgiving and Christmas this year, giving consumers more time to shop than they had last year. That was the conclusion of a 15-page report written by analysts at Citi Research.

Why Consumers Can’t Be Bothered to Use Their Phones to Pay for Things
October 5, 2012

Everyone from Google to every major cell carrier in the U.S. really, really wants consumers to start paying for things in stores with their mobile phones. And yet adoption of the technology in the U.S. has been slow. Similar "mobile wallets" have been available in Japan since 2004, and yet by the end of 2010, in a typical month only 10 percent of Japanese consumers were using their phones to make a purchase. So what's wrong with people?

Google Gears Up to Recruit Merchants for Pay-For-Play Shopping in Advance of Holiday Season
October 5, 2012

As the crucial holiday e-tailing season approaches, Google is pulling out all the stops to get merchants on board to the new pay-for-play Google Shopping. The company announced that it will switch to all paid listings as of Oct. 17. Previously, Google product results were fueled by product feeds provided by merchants, at no charge. Back in May, Google announced Shopping results would come from paid product listing ads only, citing a need for more reliable and up-to-date data.

Rite Aid debuts next-generation store
October 5, 2012

Camp Hill, Pa. -- Rite Aid unveiled what it called its "next generation” Wellness store, in Lemoyne, Pa. "We know our customers' health and wellness needs are always changing," Rite Aid COO Ken Martindale said. "As such, it's important that we change...

Amazon Gives Sellers 2-Hour Grace Period for Refunds
October 5, 2012

Amazon.com is now giving sellers "room for error" when it comes to issuing refunds to customers. The marketplace said when sellers refund the wrong order or issue a full refund when they intended just a partial refund, it knows correcting such mistakes can be tricky. Amazon is instituting a standard holding period for all refunds to make it easier for sellers.