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Orchard Supply names Overstock.com exec to marketing post
October 31, 2012

San Jose, Calif. -- Orchard Supply Hardware Stores Corp. said Wednesday it has named Samantha Osselaer as VP marketing, effective Nov. 5. Osselaer was most recently senior director, creative and branding, for Overstock.com and has also served as a...

Home Retailers Prepare for After the Deluge
October 31, 2012

For retailers that sell home repair items and emergency supplies, a storm like Hurricane Sandy represents a logistical puzzle and a big sales opportunity. Few retailers have in place plans as firm as these retailers do for when a storm hits. Like its competitors - Wal-Mart and Lowe's - Home Depot's corporate eye was squarely on Hurricane Sandy a week ago, when the company's supply-chain managers and merchants began preparing for the advancing storm by moving high-demand goods

Lowe's donates $1M for hurricane relief
October 31, 2012

MOORESVILLE, N.C. — Lowe’s is donating $1 million to disaster relief and rebuilding efforts in communities affected by Hurricane Sandy. Lowe’s will work with its national nonprofit partners to provide both immediate and long-term support to local...

Expect Service Interruptions From Some Retailers in Wake of Storm
October 31, 2012

Retailers up and down the mid-Atlantic region are scrambling today to bring customer service operations back online in the aftermath of Hurricane Sandy. With widespread power and phone outages, consumers can expect longer response times across all channels. New York-based wine retailer Lot18 closed its office Tuesday, with many team members at home without power. In an email to customers, the company said delivery of shipments in Sandy-affected areas are likely to take a couple extra days.

Office Depot adopts poison pill defense
October 31, 2012

Boca Raton, Fla. -- Office Depot Inc. said Tuesday it has approved a poison pill defense to preclude investor Starboard Value LP from waging a takeover of the company. The activist investor became the office-supply retailer’s largest shareholder last...

Barnes & Noble to Open Oregon Store
October 31, 2012

DDI has been heralding the latest retail store design ideas since 1988 and has become a trusted source for all things retail. When DDI first appeared 20 years ago, the market was right for a magazine that focused on the retail environment. DDI has grown...

Retailers as Ad Networks: Amazon is the Latest Brand to Repackage its Audiences for Display Ads
October 31, 2012

Amazon.com built all sorts of buzz and intrigue during Advertising Week last month by touting its third-party ad platform. What the e-commerce giant is doing isn't actually all that new, however. Brands repackaging their own audiences for display ads "is very much an emerging space," said Jay Habegger, co-founder and CEO of ad network OwnerIQ, a retargeting firm that's in talks to work with the majority of the top 25 retailers.

American Apparel Responds to Backlash Over Sandy Sale
October 31, 2012

Before Hurricane Sandy hit and devastated the Northeast and mid-Atlantic regions, American Apparel sent out an email blast to promote a special sale available to consumers in states on Sandy's path (Connecticut, Delaware, Massachusetts, North Carolina, New Jersey, New York, Pennsylvania, Virginia and Maryland). "20% off everything for the next 36 hours" the sale touted, "in case you're bored during the storm." Almost immediately, there was a small backlash on Twitter. Mashable, which reported on the sale and the reaction to it, highlighted a few angry tweets.

HSN profit falls 27% in Q3
October 31, 2012

St. Petersburg, Fla. -- Multichannel retailer HSN Inc. reported Wednesday that net income for the third quarter dropped 27.2% to $17.7 million, from $24.3 million in the year-ago period. Results still beat Wall Street projections. Revenue rose 7.1% to...

eBay Admits to Altering Search Queries
October 30, 2012

Hugh Williams, eBay Vice President of Experience, Search and Platforms, admitted that eBay alters and rewrites the search queries made by users through its search engine. Williams was speaking at the Big Data Summit in Sydney on Monday. In his keynote,...