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Even though his strategy a few years ago to reinvent J.C. Penney sent the department store chain’s annual sales down $6 billion and caused a major cash crisis, former CEO Ron Johnson maintained on Monday that the retailer would have been better off sticking to his plan. Johnson, previously a star retailer at Apple and…
American Girl is considered a pioneer of experiential retail thanks to its iconic stores that were among the first to combine shopping with eating, playing and all sorts of other -ings. Now, nearly two decades after it opened its first location, American Girl is developing the "store of the future." In fall 2017, American Girl's New…
Postmaster General Megan Brennan called on Congress to enact legislation to help the Postal Service after releasing the agency's second-quarter financial report last week. She called the agency's challenges "serious but solvable." Brennan testified before the House Oversight and Government Reform Committee on Wednesday, saying the USPS has worked with stakeholders on several provisions that can…
L Brands’ lingerie chain Victoria's Secret has settled a copyright infringement suit by Debra MacKinnon, the principal of intimate apparel company Zephyrs and inventor of a kidney-shaped, silicone bra insert. The suit, filed in January in U.S. District Court for the Southern District of New York, said that MacKinnon came up with the idea for the…
E-commerce is a money-losing business and hiking up the minimum wage is “bull***.” So said retail’s “merchant prince” Allen Questrom, to a standing-room crowd of former colleagues and current acolytes where he was greeted like a retail rock star. The 50-year retail veteran and turnaround CEO of chains ranging from J.C. Penney and Macy’s (then Federated) to…
L’Oréal, the world’s largest cosmetic company, has announced an investment in the Founders Factory, a global multisector digital accelerator and incubator. The investment makes L’Oréal Founders Factory’s exclusive partner for investments in beauty tech startups worldwide, fulfilling part of L’Oréal CEO Jean-Paul Agon’s vision of the transformative power of digital for the beauty category.
Jet.com, the e-commerce upstart from Diapers.com founder Marc Lore, is entering a new business: groceries. The company generated a huge amount of buzz by raising hundreds of millions in funding before even opening its doors in July. Its goal is to take on Amazon.com and other e-commerce giants by selling everything from household goods to sports…
In his newest attack on Jeff Bezos, presumptive Republican presidential nominee Donald Trump says the Amazon.com chief executive and Washington Post owner has "a huge antitrust problem." Trump has taken on Bezos before, but on Fox News’ "Hannity" show on Thursday he accused Bezos of anticompetitive business practices. The attack on one of the technology industry's…
U.S. retail sales in April recorded their biggest increase in a year as Americans stepped up purchases of automobiles and a range of other goods, suggesting the economy was regaining momentum after growth almost stalled in the first quarter. The Commerce Department said on Friday retail sales jumped 1.3 percent last month, the largest gain since…
Is Calvin Klein the new American Apparel? It’s the first thought that entered my mind when I saw this “upskirt” Calvin Klein clothing ad with the text “I flash in #mycalvins.” I cropped the image, but The Daily Mail shows the full ad that spawned a negative consumer reaction on social media. And yes, I know…