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Dec 11 (Reuters) - Dollar General Corp posted higher quarterly profit on Tuesday and remained cautious for the rest of the year despite an encouraging start to the holiday season, as customer confidence and spending were under pressure and it faced...

Top toy lists are typically the purview of major retailers like Toys"R"Us, Wal-Mart and Target, but this year Google unveiled its own list of hot toys. It's no ordinary list. Consumers are able to view the toys in 3-D, using a cursor to turn an item in circles and view it from all angles. There are also listings of online stores and nearby stores, as well as reviews.

Boca Raton, Fla. -- Office Depot announced it is launching one-hour, in-store pickup for items purchased on its website. There is no shipping fee for the new pickup service. “The holiday season is in full swing, and this is another way to enhance the...

Retailers added 465,500 seasonal workers in November, the most ever added during the holiday hiring season, according to an analysis of nonseasonally adjusted data from the Bureau of Labor Statistics by Challenger, Gray & Christmas. "Despite all of the uncertainty, all the talk of fiscal cliffs, the widespread damage to retail epicenters on the East Coast by Hurricane Sandy, and the continued growth of e-commerce, retailers are hiring holiday workers in record numbers," said John A. Challenger, CEO of Challenger, Gray & Christmas.

Michael Francis has been named to the newly created post of chief global brand officer at DreamWorks Animation. Francis, the high-profile former chief marketing officer at Target as well as president at J.C. Penney, will be responsible for worldwide branding initiatives, licensing and consumer products, and franchise management. "Michael has spent nearly three decades as a superstar in retail, and his expertise in building franchises is second to none," DreamWorks Animation CEO Jeffrey Katzenberg said in a phone interview. 

Did your customer experience get on the naughty list? Check out the following infographic to find out the top customer service mistakes made and how you can get your brand on the nice list.

Washington -- Import cargo volume at the nation’s major retail container ports is expected to increase 3.9% in December despite a strike that closed the nation’s largest port complex for the first few days of the month, but retailers are keeping a close...

No one who's read the business press this year is surprised by this prediction, but it bears repeating: what we're watching here is the slow-motion retail trainwreck that is the demise of once-mighty tech giant Best Buy. In this case, a combination of the "Amazoning" of the consumer retail (particularly electronic) experience, a steady decline in shopping experience and quality, and a dependence on brick-and-mortar over a cohesively evolving web strategy (as well as limited product advantage) has brought Best Buy to its retail knees.

Action-sports industry veteran Vicki Redding was named vice president of apparel for Santa Fe Springs, Calif.–based Vans, where she will oversee global strategy—including product design, development and merchandising—for Vans’ men’s and women’s apparel...

Home goods online retailer Wayfair said it's raised $36.3 million in new equity funding to speed growth of its private sale site for the home, Joss & Main. Investors included Battery Ventures, Great Hill Partners, HarbourVest Partners and Spark Capital. A division of Boston-based Wayfair.com, Joss & Main is a membership-based website that offers inspirational decor at attainable prices via daily events, spotlight collections highlighting design trends and styles, and curated collections in collaboration with celebrities and notable influencers within the design community, the company said.