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Barnes & Noble holiday sales miss, sells 5% stake in Nook
December 28, 2012

New York City -- Barnes & Noble reported Friday that its holiday sales will likely miss internal projections as its Nook e-reader performed worse than expected during the holiday selling period. The book seller also disclosed on Friday an investment by...

Apple Falls to Four-Year Low in Online Customer Satisfaction Survey
December 28, 2012

The post-Ron Johnson era did not begin well for Apple. Earlier this year, the company ousted Johnson's successor, John Browett, as head of its retail operations following a series of rare and embarrassing cockups. Initially, those missteps appeared to be largely operational, fomenting unrest and criticism among Apple Store employees: Freezing hiring and other moves intended to scale back payroll expenses, deferring facilities repairs. But new research from analytics firm ForeSee suggest that Browett's brief tenure at Apple may have had some negative effects on the customer-facing side of its retail operations as well. Could that really be the case?

East, Gulf Coast Ports Strike Averted
December 28, 2012

The International Longshoremenโ€™s Association (ILA) and the United States Maritime Alliance (USMX) have agreed to extend their contract negotiations for an additional 30 days, averting a potential labor strike at 14 East and Gulf Coast ports, which...

Fab Achieves Mobile Commerce Goal With 56% Of Xmas Day Revenue From Its Apps
December 28, 2012

Fab announced today that 56 percent of its Christmas day U.S. revenue was from sales through its mobile apps, a new single-day record for the design-focused e-commerce platform. Forty percent of its European revenue on that day was also via mobile, another milestone for the company. Mobile is a key part of Fab's strategy. Back in October, it launched redesigned iOS apps with an intuitive, friendlier user interface to encourage more browsing, as well as social feeds so shoppers can see what their friends are looking at. 

Christmas Day 2012 Retail Visits Increase 27% Compared to 2011
December 28, 2012

The home stretch for the holidays is nearing as second wind for retailers is just starting as Experian Marketing Services analyzes the post-Christmas retail trend. Christmas Day 2012 saw a 27% increase in online traffic to the top 500 retail sites compared to 2011. The top retail sites received more than 115.5 million total U.S. visits. To date the holiday online traffic for the past 7 weeks to retail sites are up 10% for 2012 vs. 2011. Each retail holiday milestone day saw online traffic increases so far this season.

The Business of Returns
December 28, 2012

CNBC's Jane Wells reports holiday gift returns are gearing up, and it could impact retailers' bottom line.

Christmas Day retail visits up 27% year over year
December 28, 2012

New York City -- A report issued Thursday by Experian Marketing Services found that online traffic to the top 500 retail sites on Christmas Day 2012 rose 27% compared to 2011. The top retail sites received more than 115.5 million total U.S. visits,...

eBay Runs Post-Christmas Invitation-Only Promotion
December 28, 2012

Some lucky sellers received an invitation from eBay to list on the site for free as part of a post-Christmas selling promotion. The promotion is for invited sellers only and is not transferable. Those who received the invitation can list up to 5,000 listings in the Fixed Price format and pay no Insertion Fees during the promotion period - 3, 5, 7, 10, and 30-day listing durations are included as part of the promotion. Good 'Til Cancelled duration listings are excluded, however.